Establishments need to have this code that they abide by for alcohol serving
Responsible Alcohol House Policy
A responsible alcohol house policy must do these 2 things
Give clear and consistent guidelines to carry out philosophy, include a goal statement
Responsible alcohol house policy:
Responsibility of the Premise/Establishment:
What is a house policy?
The importance of a house policy to support responsible beverage service
The statement is correct about a house policy
It is a customized set of procedures based on the specific needs of an establishment
A written policy is:
A serious document that should be read and discussed by staff.
What should be taken into account when developing a house policy?
The needs of the establishment
What is the key purpose of a house policy?
What are the characteristics of a good house policy?
It is based on the risks unique to an establishment and includes input of staff and guests
What is the best way to implement changes to a house policy?
During staff meetings on a pre-determined date
What is the importance of a house policy?
Provides practical tactics that can be used in different alcohol-service situations
Aside from planned strategies, what must an establishment have to help in managing control through interventions?
House policy
What should a house policy include?
Goal statement which represents your establishment overall commitment towards achieving responsible beverage service
What practice by management ensures an effective house policy that supports responsible beverage services?
Supporting the decision of staff to deny service to customers when they apply the house policy
In implementing responsible beverage service, which is the key impact of a house policy requiring two valid pieces of identification?
It helps prevent the sale of liquor to minors
How does posting a house policy where customers can view it support responsible beverage service?
It alerts customers that the establishment does not serve to the point of intoxication
Learn more on below topics:
Responsible Alcohol House Policy
A responsible alcohol house policy must do these 2 things
Give clear and consistent guidelines to carry out philosophy, include a goal statement
Responsible alcohol house policy:
- avoid passing by the table
- delay service .
- distract the guest by striking up a conversation or introducing them to other guests.
- let the host of the table know you are slowing service.
- offer water alcohol free beverage or food.
- make the manager aware of the situation.
- talk to the guest in a polite and respectful way
Responsibility of the Premise/Establishment:
- Hands on approach when drunk people try to drive home
- Take comments or concerns seriously
- follow up with drunk patron who appears to be heading for their vehicles
- Call police if drunk person insists on driving home
What is a house policy?
- Is a comprehensive set of policies for responsible beverage service specially created for an establishment by the manager or licensee.
- Is a set of policies on RBS created by the government for licensees.
- A set of procedures and strategies for the service of alcohol
- A house policy is a set of policies for RBS procedures created by a licensee or manager for his or her individual establishment
The importance of a house policy to support responsible beverage service
- Provides licensees, managers and staff with the appropriate procedures to use in different alcohol-service situations.
- Shields your establishment from unwanted lawsuits.
- Promoting house policy creates customer awareness and shows that you and your staff are responsible and professional.
- Designed to guide and support you in all aspects of responsible alcohol service
- should give clear and consistent guidelines to carry out your establishment philosophy of responsible alcohol service
- ask manager or owner for this
The statement is correct about a house policy
It is a customized set of procedures based on the specific needs of an establishment
A written policy is:
A serious document that should be read and discussed by staff.
What should be taken into account when developing a house policy?
The needs of the establishment
What is the key purpose of a house policy?
- Provide workers with practical tactics that can be used in different alcohol-service situations, showcase professionalism, etc.
- To implement procedures and strategies that reduce the over-consumption of alcohol
What are the characteristics of a good house policy?
It is based on the risks unique to an establishment and includes input of staff and guests
What is the best way to implement changes to a house policy?
During staff meetings on a pre-determined date
What is the importance of a house policy?
Provides practical tactics that can be used in different alcohol-service situations
Aside from planned strategies, what must an establishment have to help in managing control through interventions?
House policy
What should a house policy include?
Goal statement which represents your establishment overall commitment towards achieving responsible beverage service
What practice by management ensures an effective house policy that supports responsible beverage services?
Supporting the decision of staff to deny service to customers when they apply the house policy
In implementing responsible beverage service, which is the key impact of a house policy requiring two valid pieces of identification?
It helps prevent the sale of liquor to minors
How does posting a house policy where customers can view it support responsible beverage service?
It alerts customers that the establishment does not serve to the point of intoxication
Learn more on below topics:
- Liability Act, Duty of care and Obligations
- Alcohol Standard Drinks Guide
- About Drugs in Texas
- Sandy's Law Liquor Licence Amendment
- Servers/establishments have these rights: Deny entry, eject guests, refuse to serve
- Serving It Right BC's Responsible Beverage Service Program
- How to Accept, Verify and Check ID cards?
- Hours of Operation: Serving alcohol and Stop Service Time
- Serving It Right Certificate
- Record an Incident or Event in a Logbook
- Intervention
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