A: when the patrons are on the premises
B: when the patrons have left the premises
C: when the patrons are both on and off the premises
D: when the patrons are on the premises during regular business hours
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When does an establishment's duty of care for intoxicated persons end?
A: when they arrive home or another safe place
B: when they leave the establishment
C: when they are refused further service
D: when they stop drinking and pay the bill
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Which is the most effective way to discontinue service to an intoxicated guest?
A: negotiate with the guest in a calm manner
B: acknowledge the guest's disappointment
C: confront the guest with facts
D: ask the intoxicated guest to leave immediately
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What can an injured patron or innocent third party do if an establishment does not meet its duty of care obligations?
A: file a complaint with B.C.'s Human right Tribunal
B: take legal action against the licensee, manager, or server
C: take legal action against the Liquor Liability and Licensing Board
D: file a complaint with the police to request suspension or cancellation of the licence
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Why should food be served with alcohol?
A: food can help deal with physical, mental or emotional fatigue and stress
B: food absorbs all alcohol and prevents it from entering the bloodstream
C: food provides the right environment and can trigger a positive mood
D: food slows the absorption of alcohol in the bloodstream by up to 6 hours
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What's an incentive to entice intoxicated guests to take public transit?
What is an incentive to entice intoxicated guests to take public transit?
A: having the company of their friends or other guests
B: having a few transit tickets on hand
C: having an escort wait with them until the bus arrives
D: having the bus driver pick them up directly in front of the doors
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What should a server do when an intoxicated patron insists on driving home?
If the guest still insists on driving what should you do?
A: involve the police
B: have a bouncer confiscate the patron's keys
C: have an employee follow the patron until he or she arrives home
D: let the patron leave
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What should a server do when an intoxicated patron insists on driving home?
If the guest still insists on driving what should you do?
A: offer the guest free parking for their car and call the taxi company
B: ensure that some other guest or server drives the patron home safely
C: confiscate the primary ID of the intoxicated patron so they are unable to drive
D: provide a ride to the patron at least part of the way home so they are away from the event premises
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Courts in BC have assigned up to what percentage of the blame to establishments that allow patrons to drink and drive, resulting in injury or death to other citizens?
A: 15%
B: 25%
C: 50%
D: 75%
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Which is most important to check when inspecting by touch a possible fraudulent piece of ID?
A: stickiness
B: thickness
C: sharp corners
D: chipped edges
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What is an acceptable primary ID?
A: credit card
B: Birth Certificate
C: out-of-province Driving License
D: SIN Card
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Which factor does NOT influence the individual's level of intoxication?
Which factor does not influence the individuals level of intoxication?
A: food
B: body size
C: medication
D: mixing drinks
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Which factor does NOT influence intoxication?
A: health
B: gender
C: age
D: personality
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How much time does it take for alcohol to be absorbed, enter the bloodstream and travel to the brain?
A: 2 hours
B: 3 minutes
C: 1 hour
D: half an hour
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How long does the duty of care last?
A: 24 hours
B: until the patron leaves the premises
C: until someone else assumes responsibility for the patron
D: until the patron arrives home or another safe place
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In order to meet the requirements of a food-primary establishment, when does all liquor need to be removed from patrons?
A: before 2:00 am
B: before 11:30 pm
C: before the last shift begins
D: 30 minutes of closing time
E: within 30 minutes of the end of liquor service according to the license
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What kind of body language and behaviour indicates the use of fake ID?
A: stumbling or staggering
B: darting eyes and fidgeting
C: cold, bluish or flushed skin
D: significantly slowed breathing
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The duty of care is imposed by what legal regulations?
A: the BC Alcohol Licensing Act
B: the Liquor and Gambling Control Act
C: Law of negligence and the BC Occupiers Liability Act
D: the Canadian Liquor Control and Licensing Act
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Which is most likely to happen when an individual's heart beat and breathing rate are substantially reduced by the combined use of certain drugs and alcohol?
A: they may vomit uncontrollably
B: they may become comatose
C: they may perspire excessively
D: they may become aggressive
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What should be done initially if a guest refuses to leave the premises?
A: walk away from the unpleasant situation to serve other guests
B: show your authority and ask for the guest to leave
C: threaten to physically remove the guest
D: get support from the backup co-worker and use force to remove the guest
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After purchase, where may liquor be legally consumed?
A: in a public place
B: in a licensed premise
C: in a private liquor store
D: in a licensee retail store
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Which staff members must have SIR certification in food-primary licensed establishments where there is a restaurant lounge?
A: managers and all servers
B: managers and cooks
C: bartenders and cooks
D: bartenders and lounge servers
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What is a fact about alcohol?
A: alcohol cools the body
B: alcohol warms the body
C: alcohol makes you happy
D: alcohol relieves stress
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What is an effect of the combined use of alcohol and energy drinks?
A: intensified sedation
B: depressed respiratory functions
C: reduced feelings of intoxication
D: enhanced feelings of intoxication
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Which is the best way to refuse service to a minor?
A: make sure a manager is present
B: take their name and call the police
C: make sure a parent or guardian is present
D: politely, but authoritatively, expressing regret
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In most instances, how long after an incident in an establishment does a person's right to sue end?
A: 3 years
B: 1 year
C: 2 years
D: 6 months
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What is the most important goal of an RBS program?
A: educating staff
B: reducing liability
C: increasing profitablity
D: reducing alcohol-related problems
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What technique should be used when refusing service?
A: discretion
B: negotiation
C: compromise
D: confrontation
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What must staff do if a patron CANNOT produce two pieces of acceptable ID to prove they are of drinking age?
What must staff do when a patron cannot produce two pieces of acceptable I’d to prove they are of drinking age?
What do staff do when patron can’t produce 2 pieces of ID?
A: refuse entry or service
B: use their discretion when deciding whether or not to allow entry
C: get approval from a co-worker or manager before allowing entry
D: allow entry if the person can accurately answer questions about the year he or she was born
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What must staff do if a patron CANNOT produce two pieces of acceptable ID to prove they are of drinking age?
What must staff do if a patron CANNOT produce two pieces of acceptable ID to prove they are of drinking age?
What do staff do when patron can’t produce 2 pieces of ID?
A: refuse entry or service
B: request manager to verify age and decide
C: make a note of the ID information in the incident logbook
D: ask date of birth and other personal information to verify age
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Which statement is correct about the duty of care?
A: a licensee and its management and staff owe the “duty of care” to its patrons and the general public
B: a licensee and its management and staff owe the “duty of care” to its patrons but not the general public
C: a licensee and its management and staff owe the “duty of care” to its patrons even after they have arrived home
D: a licensee and its management and staff owe the “duty of care” to its patrons while they are on the premises but not while they are off the premises
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The British Columbia’s Liquor Control and Licensing Act Smart Serve; Serving it Right Canada (SIR) Responsible Beverage Service Program Guidelines and ID Verification; SIR certificate Test Answers
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Alcohol Test Answers ★ Q&As 2020, 2021, 2022, 2023, 2024
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