What may be a crucial element of defense in civil litigation and in enforcement hearings before the Liquor Control and Licensing Branch?

★ Q: What may be a crucial element of defense in civil litigation and in enforcement hearings before the Liquor Control and Licensing Branch?
What may be a crucial element of defence in civil litigation and in enforcement hearings before the Liquor and Cannabis Regulation Branch?
  key details captured in an incident log
  the written house policy of an establishment
  detailed information about cross-training provided to staff
  the list of updates made to the house policy based on incidents


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key details captured in an incident log

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