When should a co-worker serve as a backup or witness to another staff member? [2019]

Question: When should a co-worker serve as a backup or witness to another staff member?
  when a co-worker escorts a customer to their car
  when a co-worker asks a customer to leave
  when a co-worker provides information on house policies
  when a co-worker offers non-alcoholic alternatives


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when a co-worker asks a customer to leave

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