What should be done initially if a guest refuses to leave the premises?

Question: What should be done initially if a guest refuses to leave the premises?
  walk away from the unpleasant situation to serve other guests
  show your authority and ask for the guest to leave
  threaten to physically remove the guest
  get support from the backup co-worker and use force to remove the guest

Click here to know the Answer

show your authority and ask for the guest to leave