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What can be done to create a pleasant environment for guests and help prevent intoxication?

Question: What can be done to create a pleasant environment for guests and help prevent intoxication?
  serve a maximum of two standard drinks to a customer
  greet guests as they arrive and watch their behaviour
  dress well, be prompt in service and suggest additional drinks
  remind guests to place large orders 30 minutes before closing time


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greet guests as they arrive and watch their behaviour

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